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RemindMe

Support

How can we help?

Most answers are below. If you’re stuck, write to us — a real person reads every message.

Contact support

If something isn’t working, tell us your iPhone model and iOS version — it helps us help you faster.

Email support

jiun@tryremind.me

We usually reply within 2 business days.

Quick fixes

  • My note isn’t on the Lock Screen

    1. Open Settings → RemindMe and turn on Live Activities.
    2. Open RemindMe and pin your note again.
    3. Still missing? Restart your iPhone and try once more.

  • Reminders aren’t arriving

    1. Open Settings → Notifications → RemindMe and turn on Allow Notifications.
    2. Check that a Focus mode isn’t silencing RemindMe.
    3. In RemindMe, open Reminders and make sure the reminder is switched on.

  • Restore a purchase

    1. Make sure you’re signed in with the Apple ID you subscribed with.
    2. Open RemindMe and tap Restore Purchases on the subscription screen.

  • Cancel a subscription

    1. Open Settings and tap your name.
    2. Tap Subscriptions, then RemindMe.
    3. Tap Cancel Subscription. You keep access until the end of the current period.

  • Ask for a refund

    1. Refunds are handled by Apple, not by us.
    2. Go to reportaproblem.apple.com, sign in with your Apple ID, and choose RemindMe.

Frequently asked questions

  • Do I need to unlock my phone to see my note?

    No. Your note sits on your Lock Screen — and in the Dynamic Island on iPhones that have one — as a Live Activity. You can even tick off checklist items right there.

  • How long does a pinned note stay on my Lock Screen?

    iOS lets a Live Activity stay active for up to 8 hours, and it can remain visible on the Lock Screen for up to 4 more hours after that. When it’s gone, re-pin it from History with one tap.

  • Which devices are supported?

    RemindMe is designed for iPhone and needs iOS 18 or later. The Dynamic Island view appears on iPhones that have one.

  • Is RemindMe only for people with ADHD?

    It’s designed around ADHD brains, but it helps anyone who forgets things once they’re out of sight — students, parents, busy professionals.

  • How much does it cost?

    RemindMe is free to download, and new subscribers get a free 3-day trial. After that, choose Monthly ($4.99), Yearly ($39.99) or a one-time Lifetime purchase ($69.99). Prices are in USD; your local price is shown in the App Store.

  • How do I cancel or restore a purchase?

    Subscriptions are managed by Apple: open Settings → [your name] → Subscriptions → RemindMe to cancel. Reinstalled the app or got a new iPhone? Tap Restore Purchases in RemindMe.

  • Where are my notes stored?

    Only on your iPhone. There’s no account and no cloud sync, so your notes never leave your device. Deleting the app deletes your notes.

  • My note isn’t showing on the Lock Screen. What should I do?

    Open Settings → RemindMe and make sure Live Activities are turned on. For reminders, make sure notifications are allowed too. Then pin your note again.

  • Which languages does RemindMe support?

    English, Turkish, German, Spanish, French and Japanese.

  • Is RemindMe a medical app?

    No. RemindMe is a productivity tool. It doesn’t diagnose, treat or manage ADHD, and it isn’t a substitute for professional care.